Client Center (CliC)

Request for Technical Assistance on Fees and Charges

Welcome to the Client Center (CliC) for Fees and Charges, an online helpdesk and ticketing platform designed to assist clients of the Secretariat to the Task Force on Fees and Charges.

This platform provides a seamless and structured queuing and service management system for coordinating requests and inquiries related to the review and updating of government fees and charges.

CliC Services

How CliC Can Assist You

CliC provides a streamlined platform for submitting requests, coordinating consultations, and tracking inquiries related to the review and updating of government fees and charges.

Request for techincal Assistance

Submit request for technical support on fees and charges

Consultation and Meetings

Coordinate consultations and schedule meetings.

Follow-ups and Clarifications

Seek clarifications and follow up on your requests.

Request Tracking and Monitoring

Track the status and updates of your requests.

Coordinated support for NGAs and GOCCs

Will support NGAs and GOCCs with timely and responsive service.

Reference Documents

Have a question, Feedback or need assistance? Reach out to the National Tax Research Center. Our team will get back to you as soon as possible

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Submit Your Request

To request assistance or coordinate with the Task Force on Fees and Charges, please submit your request through the CliC platform.

NTRC as the Secretariat to the Task Force on Fees and Charges ​

Pursuant to Administrative Order No. 31, s. 2012, and its Implementing Rules and Regulations under DOF-DBM-NEDA Joint Circular No. 1-2013, the National Tax Research Center (NTRC) serves as the Secretariat to the Task Force on Fees and Charges.

In this capacity, the NTRC provides technical and policy support to national government agencies and government-owned or -controlled corporations in the review, rationalization, and updating of their fees and charges.

As Secretariat, the NTRC:

  • Provides technical assistance on the determination of rates of fees and charges
  • Conducts consultations, workshops, and orientations on the proper application of the cost-recovery principle in determining rates of fees and charges
  • Ensures that proposed fees and charges are aligned with fiscal policies, legal requirements, and cost-recovery principles

Provision of Services on Information Dissemination

This short Client Satisfaction Measurement (CSM) aims to track the customer experience of government offices. Your answers will enable this office to provide a better service. Personal information shared will be kept confidential.


Ang form ay layuning subaybayan ang karanasan ng mga customer sa mga opisina ng gobyerno. Ang inyong mga sagot ay magbibigay-daan upang makapaglingkod ng maayos ang tanggapan na ito. Ang mga personal na impormasyon na ibinahagi ay mananatiling pribado.


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