Providing guidelines, policies and procedures in the processing of claims for credit/refund of taxes erroneously or illegally received or collected or penalties imposed without authority pursuant to Section 204(C), in relation to Section 229 of the National Internal Revenue Code of 1997, as Amended (Tax Code), except those under the authority and jurisdiction of the Legal Group

Provision of Services on Information Dissemination

This short Client Satisfaction Measurement (CSM) aims to track the customer experience of government offices. Your answers will enable this office to provide a better service. Personal information shared will be kept confidential.


Ang form ay layuning subaybayan ang karanasan ng mga customer sa mga opisina ng gobyerno. Ang inyong mga sagot ay magbibigay-daan upang makapaglingkod ng maayos ang tanggapan na ito. Ang mga personal na impormasyon na ibinahagi ay mananatiling pribado.


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