Amends certain provisions of RR No. 16-2005, as amended by RR Nos. 4-2007, 13-2018, 26-2018 and 9-2021 to implement Sections 294 (E) and 295 (D), Title XIII of the NIRC of 1997, as amended by RA No. 11534 (CREATE Act), and Section 5, Rule 2 and Section 5, Rule 18 of the CREATE Act Implementing Rules and Regulations (Published in Manila Times on December 10, 2021)

Provision of Services on Information Dissemination

This short Client Satisfaction Measurement (CSM) aims to track the customer experience of government offices. Your answers will enable this office to provide a better service. Personal information shared will be kept confidential.


Ang form ay layuning subaybayan ang karanasan ng mga customer sa mga opisina ng gobyerno. Ang inyong mga sagot ay magbibigay-daan upang makapaglingkod ng maayos ang tanggapan na ito. Ang mga personal na impormasyon na ibinahagi ay mananatiling pribado.


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